Feddy — Privacy Policy

Effective Date: May 12, 2026

This Privacy Policy explains how Feddy (“Feddy”, “we”, “our”, or “us”) collects, uses, stores, and protects information when you visit our website, book a call, complete an onboarding form, use our services, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Website URL
  • Billing information
  • Calendar booking information
  • CRM and outreach-related information
  • Information submitted through onboarding forms
  • Information shared during discovery or onboarding calls

1.2 Technical Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics data
  • Referral sources
  • Session activity

1.3 Client Campaign Information

For clients using Feddy services, we may collect and process:

  • Ideal customer profile (ICP) information
  • Lead targeting preferences
  • Campaign performance data
  • Email reply data
  • Booking activity
  • Sales pipeline information
  • Outreach analytics
  • Domain and inbox configuration information

2. How We Use Information

We use collected information to:

  • Provide and operate our services
  • Schedule and manage calls
  • Build and manage outreach campaigns
  • Configure domains and inbox infrastructure
  • Improve deliverability and campaign performance
  • Send reminders and notifications
  • Process payments and invoices
  • Provide customer support
  • Improve our website and services
  • Prevent fraud, abuse, or unauthorized activity
  • Comply with legal obligations

3. Cold Email Outreach & Compliance

Feddy operates cold email outreach systems for B2B service businesses.

We aim to operate campaigns in compliance with applicable anti-spam and privacy regulations, including where applicable:

  • CAN-SPAM Act
  • GDPR
  • CASL
  • Other relevant commercial email regulations

Feddy does not intentionally use deceptive subject lines, impersonation tactics, or misleading sender identities.

Clients are responsible for ensuring their offers, sales practices, and business activities comply with all laws applicable to their business and target markets.

4. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar tracking technologies to:

  • Understand website usage
  • Improve website performance
  • Remember preferences
  • Analyze traffic and conversion activity
  • Improve marketing performance

You may disable cookies through your browser settings, though some website functionality may be affected.

5. Third-Party Services

We may use trusted third-party tools and providers including:

  • Payment processors
  • Calendar scheduling software
  • CRM platforms
  • Email infrastructure providers
  • Analytics providers
  • Cloud hosting providers
  • SMS reminder systems
  • Communication tools

These providers may process data on our behalf in accordance with their own privacy policies.

6. Data Retention

We retain information only as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

We may retain anonymized or aggregated data indefinitely for analytics and operational purposes.

7. Data Security

We implement reasonable administrative, technical, and operational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Client Responsibilities

Clients are responsible for:

  • Providing accurate information
  • Maintaining the security of their accounts and systems
  • Ensuring they have the legal right to provide information shared with Feddy
  • Ensuring their services and sales activities comply with applicable laws

9. International Data Processing

Because Feddy may work with clients and service providers globally, your information may be processed in countries outside your country of residence.

By using our services, you consent to such transfers where permitted by law.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of information
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your data

To exercise any privacy-related request, contact us using the information below.

11. Children’s Privacy

Feddy services are intended for businesses and individuals over the age of 18.

We do not knowingly collect personal information from children.

12. Changes To This Policy

We may update this Privacy Policy periodically.

Updated versions become effective when posted on our website.

Continued use of our services after updates constitutes acceptance of the revised policy.

13. Contact Information

For privacy-related questions or requests, contact:

Feddy
Email: hello@feddy.co
Website: https://feddy.co